Refundable Deposit Policy
The deposit is refunded upon return of the items. Each item has an individual refundable deposit. If an item is damaged, the individual deposit for that item will be retained to cover the cost of replacing the item for the next bride. For example, a linen napkin item has a refundable deposit of $1.50. If the linen napkin is returned damaged and requires replacement, the $1.50 deposit will be retained by Organic Events in order to replace the damaged napkin for the next event. All other undamaged napkin deposits will be refunded.
If the instructions aren't followed and the items are returned soiled or dirty, a cleaning fee of $39.99 will be retained from the deposit for our managers to professionally clean the items to ensure the items are safe for the next event.