Rustic Seamed Cotton Napkins - Hire or Buy

Yes we sure do, please contact us here or email info@organiceventssupplyco.com or text or call us on 0403 780 733

We just ask that you cover the shipping cost, which ranges from $3.95 to $9 depending on how many samples you would like.

Purchases:

Yes we sure do. Please contact us here or email us at info@organiceventssupplyco.com with your order number and we can send you a return label. request must be within 30 days of you receiving your order.

Hires:

We offer a cheap return pre-paid label that will be included in your hire box you receive. After your event, you can stick this on the box or satchel you received your items in and pop the hire back to the post office within 7 days.

• We will put in a return label for you so it's easy. This will be $19.99 for linen and placemats and $24.99 for cutlery (per 20kg box). This will be included in your final invoice.

We sure do and yes it is! We ship 2.5 weeks before your event date and this is when you will receive your tracking information. Shipping to you is FREE!

We offer a cheap return pre-paid label that will be included in your hire box you receive. After your event, you can stick this on the box or satchel you received your items in and pop the hire back to the post office within 7 days.

Purchases:

This depends on whether it is an International or a Domestic order. All orders within the AUS are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.

Hires:

Please select your event date on the calendar. We ship these 2.5 weeks before your event so you will have them well in advance.

We hire out to you for a 7 day period and this starts on your event date. So all you need to do is drop the items back at the post office within 7 days.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at 0403 780 733.

Yes most definitely. Wash on a cold machine wash and hang out to dry. If there are stains please use Napisan.

These are also super easy to resell once your event is over. Most people make back majority of their money after their event!

Purchases:

We recommend ordering at least 6 weeks before so you have time to receive the items, complete a mock up table, check the colours etc. This gives you time to send them back if you need.

Hires:

6 months in advance as we book up quickly!

Once you have secured your booking we will send you the final invoice which isn't payable until 45 days before your event.

This will include:

1. The cheaper pre-paid Aus Post return label:

• $19.99 for linen
• $24.99 per 20kg cutlery box (rarely do these go over 20kg)

2. The refundable security deposit:

• Orders over $100 require a $99 refundable security deposit
• Orders under $100 require a $59 refundable security deposit

3. OPTIONAL: Dry cleaning fee of $39.99 if you have opted in for this (we will contact you to ask you)

Why do you take a security deposit?

When we first started this business we didn't take a security deposit and we lost over 65% of our stock from people not returning our items or returning them damaged.

We still wanted to continue the hire option for people as it really gives you an affordable option for your event decor if you don't want to purchase, so we had to come up with a solution.

We now take a small refundable security deposit. This means if your items aren't returned, you loose a knife or a fork, you damage a napkin we can take the cost of that item to replace out of the security deposit.

Damage fees below:

$2.50 per napkin lost or damaged (*100% Linen napkin is $7)

$12 per table runner lost or damaged (*100% Linen runner is $17)

$4.90 per cutlery piece lost or damaged

$2.99 per placemat lost or damaged

We only take out the cost to replace the item not returned or lost and the remaining security deposit is refunded. i.e 1 napkin lost, only $1.90 taken out of your security deposit and the rest refunded.

Yes! We love chatting and helping. Please call us on 0403 780 733, or live chat with us here or email us anytime!

Yes we sure do. Please contact us here or email us at info@organiceventssupplyco.com or call or text us on 0403 780 733.

Let us know what colour and size you're after and we can send you a quote.