Hire Natural Raffia Fringe Placemats

FREE SHIPPING

• Offered on all orders!*
• Hire is shipped 2.5 weeks before your event so please select actual event date on the calendar
• Aus Post Domestic standard 3-5 days, express 1-3 days so you will have your hire well in advance.

Gold Coast Local Pick up

• Order ready 1 week before your event
• Please click pick up option at checkout and details will follow
• Pick up: Unit 59/ 15 Fremantle Street, Burleigh Heads QLD 4220 Australia

International Hires

• Shipped 3.5 weeks before event
• International Standard shipping cost: $19.99
• International shipping 8-12 days

Step 1:

• Select Event Date on Calendar
• Quantity selector is also on the calendar***
• We hire for 7 days from your event date to give you time to return as we know what its like after weddings or events
• For interstate hires- we ship 2.5 weeks before your event so you recieve the items well in advance. After your event you have 7 days to take the hire back to the post office with the discounted pre-paid return label.

Step 2:

• Select colour and type in quantity you need

Step 3:

• Checkout to secure your booking.
• Your hire confirmation will then follow.

Next:

We will then send through the final invoice which isn't payable until 45 days before your event. This invoice will include the refundable security deposit (read below), discounted return Aus Post label and dry cleaning if you have opted in for this (read below).

• Reserve now, pay security deposit later! For hire customers, we only expect the hire to be paid now and the refundable security deposit paid 45 days prior to your event. This means your checkout today will only include the hire, and a second invoice will be issued for the security deposit closer to the event date. Simply put, hire customers will be billed twice: first for the hire and later for the refundable security deposit.
• Please note: The hire package won't be sent out until the final invoice is paid.
• Orders over $100 require a $99 refundable security deposit
• Orders under $100 require a $59 refundable security deposit
• The 100% refundable deposit is refunded to you within 72 hours of our warehouse receiving the package. Up to 7 days refund processing with your bank.
• Please read more about How Hiring Works and Refundable Deposit Policy here

• We will put in a return label for you so it's easy. This will be $19.99 for linen and placemats and $24.99 for cutlery (per 20kg box). This will be included in your final invoice.
• You can use the same satchel or box you receive the items in and stick the return label on the old label.
• INTERNATIONAL HIRES: If you hire and are international you will need to pay the return fee. We don't cover this cost.

Cleaning our items

LINEN:

Clean yourself:

• For under 50 linen items you can clean these yourself on a cold delicates cycle with some fabric softener and hang out to dry. *No Dryer
• Sort linen into bundles of 10s

Dry Cleaning Option:

• For over 50 items we can dry clean these for you for $39.99
• No need to sort, please just undo any ties or knots.
• We will contact you to see which option works better for you and this will be included in your final invoice

CUTLERY:

• Please hand wash or put in the dishwasher before returning to us
• Please sort into bundles of 10s just how you received the items

PLACEMATS

• Please wipe down with a chux cloth and leave out to dry.

Please click here for more information on cleaning, sorting and returning your items!

Please see our purchase range here.